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Where can I use the promo code to receive the discount?
You can use your promo code at the checkout page when placing your order on the SUTRAANI website or app.
*Add your chosen items to the cart.
*Proceed to Checkout.
*Enter your promo code in the designated “Apply Promo Code” field.
*Tap Apply and you’ll see the discount reflected in your order total before payment.
Make sure the promo code is valid and meets the offer terms. If you have any trouble applying it, our
How can I add items to my wish list?
You can easily check the status of your order by following these steps:Log in to your SUTRAANI account using your registered email or mobile number.Go to My Orders and select the order you wish to track.You’ll find real-time updates on your order status along with the tracking details once it has been dispatched.Alternatively, you can also check your order status using the tracking link sent to your registered email or WhatsApp. If you need any assistance, our support team is always happy to help.
Are customizations available?
Yes customizations are available at SUTRAANI! We’re happy to help you personalize your saree to suit your unique style and preferences, whether it’s choosing specific fabric, embroidery, length, or design details.Please note that customized orders are non-returnable and non-refundable once confirmed, as they are made especially for you. Our team will guide you through the customization options and timelines when you place your order. Just reach out to us with your preferences, and we’ll ensure your SUTRAANI piece is crafted with grace and elegance just for you.
What kind of payment methods do you accept?
At SUTRAANI, we offer a range of secure and convenient payment options to make your shopping effortless:
* Credit & Debit Cards (Visa, MasterCard, RuPay, etc.)
* Net Banking
* UPI Payments (Google Pay, PhonePe, Paytm, etc.)
* Wallets (where available)
* Cash on Delivery (COD)
All transactions are processed through trusted payment gateways to ensure your information stays safe. If you need help completing your payment, our support team is always here for
If my password is lost, what should I do?
If you’ve forgotten your password, simply click on “Forgot Password” on the login page. Enter your registered email address or mobile number, and we’ll send you a secure link or OTP to reset your password.Follow the instructions provided to create a new password and regain access to your SUTRAANI account. If you face any issues during the process, our support team is always available to assist you
When will my order be delivered?
Once your order is confirmed, it is usually processed and dispatched within 24–48 hours. Delivery timelines typically range between 3–7 business days, depending on your location and courier partner operations.For customised or made-to-order pieces, delivery may take a little longer, and the expected timeline will be shared at the time of order confirmation. Rest assured, we keep you informed at every step with tracking details so you can follow your SUTRAANI order until it reaches you gracefully
How to check status of my order?
You can easily check the status of your order by following these steps:Log in to your SUTRAANI account using your registered email or mobile number.Go to My Orders and select the order you wish to track.You’ll find real-time updates on your order status along with the tracking details once it has been dispatched.Alternatively, you can also check your order status using the tracking link sent to your registered email or WhatsApp. If you need any assistance, our support team is always happy to help.
If an item is missing from my order, what should I do?
If an item is missing from your order, please don’t worry. We request you to contact our customer support within 24 hours of delivery with your order ID and clear images of the received package.Our team will promptly verify the issue and arrange for the missing item to be shipped to you or provide an appropriate resolution. At SUTRAANI, your experience matters to us, and we’re committed to ensuring your order reaches you complete and perfect.
If I'm not available to pick up my order, what should I do?
If you’re not available to receive your order, we recommend arranging for someone at your address to accept the delivery on your behalf. Our courier partners usually make multiple delivery attempts before returning the package.If the order is returned due to non-availability, you may contact our support team to reschedule the delivery. Please note that additional shipping charges may apply for re-dispatch. We suggest tracking your order regularly to ensure a smooth and timely delivery experience.
What should I do if there is a delivery delay?
If your delivery is delayed, we request you to first check the tracking link shared via email or WhatsApp for the latest updates from the courier partner. Delays may occasionally occur due to factors beyond our control, such as weather conditions, regional restrictions, or logistical issues.If the status hasn’t updated for 48 hours or you need assistance, please reach out to our customer support with your order ID. We’ll promptly coordinate with the courier partner and keep you informed until your SUTRAANI order reaches you safely.
Contact Us

Floor No.: SECOND FLOOR
Building No./Flat No.: 1/11207, OLD NO-E-26
Road/Street: 00
Locality/Sub Locality: Subhash Park
City/Town/Village: New Delhi
District: Shahdara
State: Delhi
PIN Code: 110032

Crafted with thoughtful silhouettes and lightweight fabrics, SUTRAANI allows you to move freely while looking refined and poised. Each piece reflects understated luxury soft on the skin, fluid in drape, and graceful in presence. Whether for work, celebrations, or everyday moments, SUTRAANI redefines the saree as an expression of confidence, comfort, and quiet sophistication, where tradition meets modern living seamlessly.

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